Senior Director, Network Operations

Cavaliers Holdings LLC is committed to delivering unparalleled sports and entertainment experiences fueled by a diverse, equitable, and inclusive culture.  We strive to find talent that defines being the DIFF through a “Care – Lead – Engage” (CLE) philosophy across all aspects of our business.  If this sounds like a culture you can thrive in, and you enjoy working in fast-pace and high energy setting, then we want to talk to YOU!

Job Description:

The Senior Director, Network Operations is a critical part of the infrastructure team responsible for deploying, maintaining, and improving the network infrastructure at Rocket Mortgage FieldHouse, Cleveland Clinic Courts, Legion Lair (Home of the e-sports team, Cavs Legion GC), and various remote locations as needed. The ideal candidate will have a strong background in network operations, as well as experience leading teams of engineers.

Duties and Responsibilities:

• Manage and lead a team of engineers responsible for the day-to-day operations and maintenance of the arena’s network infrastructure
• Develop and manage the network operations budget
• Create, monitor, and adjust network performance metrics
• Design and implement network security measures
• Stay current with the latest technology and vendor trends
•  Work with all teams within Information Technology to ensure that the network infrastructure can meet the needs of the arena’s applications & fan’s experience
• Manage network outages and other network related issues
• Coordinate and manage vendor relationships
• Train and mentor other team members
• Onsite non-business hours (rotation) support for, but not limited to, all Cavs games and all event load ins
  

Minimum Qualifications: 

• Bachelor’s degree in computer science, information technology, or a related field
• 7+ years experience in network operations and engineering
• Extensive experience with Virtualization (VMware preferred), Wi-Fi (Cisco preferred), network protocols, firewalls, routers, and switches
• Excellent written and verbal communication skills
• Ability to work in a fast-paced environment
• Experience leading a team of engineers
  

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.